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North Carolina State University - Industrial Extension Service

North Carolina State University Industrial Extension Service

E3 Project Profile


State: North Carolina

Organization Type:  Manufacturing Extension Partnership (MEP)

Project Lead Contact Information:

Anna Mangum
1617 Sutton Drive
Raleigh, NC 27605

aemangum@ncsu.edu

www.ies.ncsu.edu

919-210-6050

E3 Project Profiles Directory

Description


Project status:  Active

Project Begin Date: 2009

Project Description/Focus:

  • Increasing the sustainable business practices and profitability of manufacturers.

Client Interaction

  • Number of E3 assessment clients: 51
  • Average time spent per client (hours): 56

Client Size (Number of employees)

  • Largest: 700
  • Smallest: 35

Client Types

  • Industrial

Community Engagement

  • Twenty-four communities across North Carolina have E3 teams.
  • Communities are usually defined by county.

Outputs


Technical Assessments

  • Number Conducted: 215
  • Types Provided:
    • Environmental Assessments
    • Energy Assessments
    • Greenhouse Gas Evaluations
    • Lean Assessments
    • Safety
    • Buisness
    • Innovation

Pre/Post Assessment Training Conducted

  • Additional training provided to many participant companies across all technical disciplines, soft skills, etc.

Marketing Materials / Activities 

  • Events (e.g. – Conferences, forums, sessions, etc.)
  • Email Communications
  • Flyers/Brochures
  • Partner Networking
  • Success Stories
  • Web Content
  • Videos
  • B2B marketing
  • Social Media

Tools Used / Developed

  • Value Stream Maps
  • Software (e.g. – customized spreadsheet, 3rd party products, etc.)
  • Pre-assessment Questionnaire
  • Metrics Tracking (e.g. – database, spreadsheet, etc.)
  • Calculators

Tools Used – Comments

  • Currently developing new lean and environmental one-day diagnostic tools (in excel) to replace three day VSM events.

Experience / Processes

Client Report Process Description

  • Combine 5 individual assessment reports into an executive summary report.
  • The summary report is supplemented with partner resources, contact information, and marketing opportunities.
  • The local E3 partner team presents the executive summary report to client leadership over a 2 hour meeting.

Opportunities Identified

  • Lean
  • Energy Conservation
  • Recycling
  • Business Management
  • Safety (behavioral and equipment)

Implementation (Follow-up) Strategy

  • Most manufacturers provide progress to date information during their executive report out 2 hour meeting. All are revisited 8 months out to take the MEP economic impact survey.

Project Barriers 

  • Project management volume (up to 15 active clients at one time)
  • Partner engagement varies across communities
  • Manufacturers are balancing E3 activity with day to day business
  • Metrics gathering can be sensitive
  • Turnover within manufacturers and partner organizations cause slow-downs
  • Implementation rates slow over time/loose momentum

Project Outcomes (Results)

  • 200+ partners
  • 24 communities
  • 51 manufacturers
  • 200+ technical assessments
  • 350+ workers trained
  • 170 North Carolina jobs created
  • $9.6 million in realized savings
  • $23+ million in economic impact

Partners

  • Local Utilities
  • NIST Manufacturing Extension Partnership (MEP)
  • Regional/Local – Economic Development Offices
  • Regional/Local – Workforce Development Offices
  • Regional/Local – Small Business Development Centers
  • Regional/Local – Community Colleges
  • Regional/Local – Occupational Safety & Health Administration Offices
  • State – Pollution Prevention Technical Assistance Program TAP)
  • State – Environmental Agency (other than P2 office)
  • State – Energy Agency
  • State – U.S. Small Business Administration Office (SBA)
  • State – U.S. Department of Agriculture Office (DOA)
  • State – Economic Development Agency
  • State – Workforce Development Agency
  • State – Occupational Safety & Health Administration Agency
  • U.S. DOE Industrial Assessment Center (IAC)
  • U.S. EPA Regional Office, Universities

Funding Source

  • U.S. Department of Commerce (DOC)
  • Fee-based